Terms and Conditions & Privacy Policy

Effective Date: 03/01/2026

These Terms and Conditions and Privacy Policy (“Agreement”) govern the use of the website, services, and messaging programs provided by WAV11 (“Company,” “we,” “us,” or “our”). By accessing our website, submitting information, or opting in to receive communications, you agree to the terms below.

1. Services

WAV11 provides IT consulting services, including network design, system administration, cybersecurity, VoIP solutions, technical support, and related communications. Information provided does not constitute a binding contract unless confirmed in writing by an authorized representative.

2. SMS / 10DLC Messaging Terms

By providing your email or phone number and opting in to messaging, you consent to receive official notifications from WAV11, including SMS and MMS messages related to service updates, support communications, system alerts, billing notifications, appointment scheduling, and follow-ups.

Message frequency may vary.

Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

You can text HELP for support.

You may opt out at any time by replying STOP. After opting out, you will no longer receive SMS messages unless you re-enroll.

3. Privacy Policy

Information We Collect:

We may collect personal contact information (name, phone number, email address, business name, address), technical system information, service-related data, communication preferences, and website usage data.

How We Use Information:

We use your information to deliver IT services, provide technical support, send system alerts and updates, communicate about services, comply with legal requirements, and improve our offerings.

SMS Privacy:

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

5. Changes

We may update this Agreement at any time. Updates will be reflected with a revised effective date.

6. Contact Information

WAV11

Phone: (918) 420-9011

Email: wav11@wav11.com